FAQ

How do I book an appointment?

You can book online through the Adelaide MRI website by selecting Book an Appointment. You can also email your referral to [email protected] or contact reception for help on (08) 8440 7700.

Do I need a referral?

Most scans and x-rays require a referral from a doctor or health professional. A referral helps confirm Medicare eligibility and ensures the correct scan is performed.

Can I email my referral?

Yes. You can email a PDF copy of your referral to [email protected] or bring it with you on the day of your appointment.

Can I walk in without an appointment?

Some x-ray and CT services may be available as walk-ins, but booking ahead is recommended so the correct preparation instructions can be provided.

Are scans bulk billed?

Adelaide MRI bulk bills Medicare-eligible scans and procedures, including most x-rays. If your scan is not Medicare eligible, payment may be required at the time of your appointment.

How do I know if my scan is Medicare eligible?

Eligibility depends on the scan type, body part, symptoms, patient age, and referrer. Reception can confirm whether fees apply before your appointment.

How are my results sent?

Results are usually sent directly to your referring doctor. If you need help with result delivery, reception can assist.

Can I receive my results directly?

Yes, but your identity and delivery details must be confirmed first. This helps ensure results are sent safely and to the correct recipient.

Can my results be sent to another doctor or health provider?

Yes, but the clinic will need to confirm the patient details, receiving provider, delivery method, patient consent, and destination details before sending.

What should I bring to my appointment?

Please bring your referral form, Medicare card, concession card if applicable, and any relevant previous imaging or reports.

How early should I arrive?

Patients are generally advised to arrive approximately 15 minutes before the appointment to allow time for check-in and any required forms.

Do I need to prepare for my scan?

Some CT scans require fasting if contrast is needed. Some ultrasound scans require fasting or a full bladder. Most x-rays require no preparation. If preparation is required, an SMS with the preparation details will be sent to you before your appointment.

What should I know before an MRI?

MRI does not use ionising radiation, but you must tell staff if you have a pacemaker, implant, metal fragments, surgical devices, or if you are pregnant or may be pregnant.

Do CT, ultrasound, or x-ray scans require preparation?

Some CT scans require fasting if contrast is needed. Some ultrasound scans require fasting or a full bladder. Most x-rays require no preparation.

Where are Adelaide MRI clinics located?

Adelaide MRI has clinics at Payneham, Campbelltown, Woodville Park, Torrensville, and Para Hills West. Parking is available on site or nearby at most locations.