We bulk bill all Medicare eligible X-rays and scans.
All eligible examinations is bulk-billed to Medicare on the day of the examination.
Medicare rules are very strict and some patients are not eligible to claim a Medicare rebate. Some scans and Xrays are not eligible for a Medicare rebate.
You will be required to pay an affordable fee for these at the time of the consultation. If you have any questions or you may not be covered by Medicare please ask the receptionist at the time of booking.
Medicare will cover the following MRI examinations referred by a GP for patients over 16 years of age: head, spine, knees (applies to certain conditions and patients under 50 years of age).
Medicare covers the following MRI examinations referred by a GP for patients under 16 years of age: head, spine, hips, elbows, and wrists (applies to certain conditions).
Your Specialist specialist can refer certain adult patients for some Medicare eligible MRI (applies to a limited number of conditions).
In the case that an MRI scan is not Medicare eligible then a competitive affordable fee will apply.
Please check with our reception staff when booking.
Please Note: you will not be refunded by Medicare for MRI fees for non-eligible examinations.
Yes, we will accept any referral form and we BULK BILL all Medicare eligible X-rays and scans.
The following guidelines are provided by Medicare: ‘Referral to specified provider is not required. It is not necessary that a written request for a diagnostic imaging service be addressed to a particular provider or that, if the request is addressed to a particular provider, the service must be rendered by that provider. Request forms containing relevant information about a diagnostic imaging provider supplied, or made available to, a requesting practitioner by a diagnostic imaging provider on, or after, 1 August 2012 must include a statement that informs the patient that the request may be taken to a diagnostic imaging provider of the patient’s choice.
This link also lists the examinations that may be requested by health practitioners other than GP’s and specialists.
You may be asked to fast and refrain from taking any food or liquids for four or more hours before an examination. You will be advised when you book your appointment. It is very important to follow all instructions.
For some ultrasound studies, you will be asked to drink 1 litre of water, 1 hour before your examination.
If you are taking any tablets or medications, you should keep taking these as normal, even if you are asked not to eat or drink before the appointment time.
Please bring any previous X-rays, scans and reports as these may help in the interpretation of your results.
If you require special assistance e.g. a wheel chair or if you will be arriving by ambulance on a stretcher, please advise the staff at the time of booking your appointment.
You must bring the request from your doctor. This helps us to confirm details, including why the scan has been requested, and which body part is to be examined.
Please bring any previous X-rays, scans and reports to the examination as these may help us interpret your results. These films can often provide valuable information to the radiologist when your scan is reported. All films will be returned to you on the day of the examination.
You may bring a small number of family or friends to be with you during your examination, including ultrasound during pregnancy.
If you have been referred for an interventional procedure and are on any blood thinning medication, please let our staff know. Please bring your latest INR or APPT result. Discuss the procedure with your referring doctor as you may need to stop your medication prior to the procedure.
You will need to make an appointment for all CT, MRI, and ultrasound examinations.
You may come at any time for an X-ray examination, or ring and make an appointment. When you make the appointment, you will be informed of any required preparation. We may ask you to remove your hairclips, earrings, pins, chains or other items of jewellery before the examination, as these can sometimes interfere with the scan. We may also need you to change into a gown, depending on the type of examination being performed.
You may be asked to sign a consent form prior to the procedure.
Our interpreter service is available upon request. You can choose to have an onsite interpreter with advanced notice OR an interpreter on the phone the same day, with 1 hour advance notice . Please inform our receptionist when booking your examination and we will arrange this service for you.
Please inform staff if you are pregnant, have kidney problems, or are affected by any allergies.
Patients may be asked to change into a gown. Cotton underpants without metal (e.g. zips, buttons) can be worn for most examinations.
You may be asked to hold your breath for a few seconds during the examination. It is always important to remain as still as possible during any examination (especially when an image is being obtained – this usually only takes a few seconds).
The results of your examination will be forwarded to your doctor as a typed report. Our images are printed on paper and our digital images are stored on a CD or USB for you.
If your doctor or a specialist requires plastic films, a surcharge applies. Results are also downloaded electronically to your doctor if he/she is on our electronic mailing list. Urgent results will be conveyed to your doctor telephonically.
We aim to have your reports to your doctor within 2 working days. However, more complex examinations may take longer to report. In some cases a second radiologist will also review your scan images, meaning the final report is issued on the following day.